Terms of Service

1. Acceptance of Terms

By accessing or using Feedbackly ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

2. Description of Service

Feedbackly provides a feedback collection widget that can be embedded in websites and applications. The Service includes a dashboard for managing feedback, integrations with third-party services, and related features.

3. Account Registration

To use certain features of the Service, you must register for an account. You agree to:

• Provide accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

4. Subscription and Billing

Some features require a paid subscription. By subscribing, you agree to:

• Pay all applicable fees as described in the pricing
• Provide valid payment information
• Automatic renewal unless cancelled

Refunds are handled on a case-by-case basis. Contact support for refund requests.

5. Acceptable Use

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe on the rights of others
• Collect feedback for illegal or harmful purposes
• Transmit malware or malicious code
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the Service
• Use automated means to access the Service beyond normal API usage

6. Content and Data

You retain ownership of feedback data collected through your use of the Service. By using the Service, you grant us a license to process and store this data as necessary to provide the Service.

You are responsible for ensuring you have proper consent from end users to collect their feedback and any personal information they provide.

7. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access to the Service. We may modify, suspend, or discontinue the Service at any time with reasonable notice.

8. Intellectual Property

The Service, including its design, features, and content, is protected by intellectual property laws. You may not copy, modify, or distribute any part of the Service without our written permission.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FEEDBACKLY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11. Termination

We may terminate or suspend your account at any time for violation of these Terms. You may terminate your account at any time through the dashboard settings. Upon termination, your right to use the Service will cease immediately.

12. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by email or through the Service. Continued use of the Service after changes constitutes acceptance of the new Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Feedbackly operates, without regard to conflict of law principles.